Technical Assistance - HELP !
Madman Developments will always support their products, even after many years of use.
Our support process should follow these steps:
- RTFM ! Read the ..... manuals. Do this to ensure you are able to install and operate the unit.
- Read the other technical documentation on the main site
- Watch the videos
- Send us an email detailing your query or problem
- Send us a Whatsapp message with photos or video if you like. If you don't have Whatsapp installed, get it, it's awesome..
Occasionally a video call over Whatsapp is required and can be much more constructive than an email or Whatsapp text / photo.